AI use

Last updated 1st June 2025

1. Why we use AI at twigged

At twigged, we use artificial intelligence (AI) to support content creation, research, and product development. These tools help us work smarter—so we can spend more time designing accessible, evidence-based resources for families with neurodivergent children. We currently use AI to:
Draft and edit digital content, including web articles and imagery
Explore trends in neurodiversity research and family needs
Monitor how our services are used and how we can improve them

All AI-assisted work is checked and approved by a human before being shared.

2. Our approach to safe, ethical AI

We follow Article 52 of the EU AI Act to ensure that AI use at gettwigged Limited is always:
  • Transparent: We explain when and how AI is used
  • Controlled: People are always involved in creating and checking AI-generated content
  • Safe: We don’t use AI to profile, score or make decisions about users
  • Inclusive: We select tools that support neurodiverse audiences and improve accessibility
  • Bias-aware: We monitor tools regularly to avoid harmful patterns or exclusion


We never let AI decide what content or support parents receive.

3. What AI tools we use

We only use AI platforms that meet high ethical and security standards.

These may include (but are not limited to):
  • ChatGPT (by OpenAI) to help draft and refine written content
  • Google Studio for data insights
  • SEM tools to research keywords and improve search access

We do not use AI for diagnosis, personalisation based on behaviour, or predictive profiling.

4. Your privacy and rights

All data processed through AI tools is:
  • Anonymised or aggregated (never personal or sensitive)
  • Stored securely and handled under GDPR
  • Never shared with AI tools that retain or reuse input
  • Fully reviewed and controlled by the twigged team


Your privacy and trust are core to our mission. We don’t ever enter personal details into any AI system.

5. Frequently asked questions

Does gettwigged Limited use AI to write the ADHD toolkit?
  • Only as a support tool. All content is created by Gee and the twigged team.


Do you use AI to personalise support for families?
  • No. Our toolkits are flexible and inclusive by design—but AI is not used to shape individual experiences.


Is gettwigged Limited AI use compliant with EU and UK law?
  • Yes. We follow the EU AI Act (Article 52) and UK GDPR requirements, with full human oversight.

6. Get in touch

If you have questions, feedback, or want to know more about twigged AI use, contact us here.