Sep 15

Why Inclusivity Needs to Be More Than a Buzzword

The government talks about ‘celebrating neurodiversity’ while cutting disability benefits and releasing reports questioning overdiagnosis. As a psychotherapist working with families whose children have special educational needs, I think we are very far from being an inclusive nation.

These conversations are often framed in terms of statistics, diagnoses and budgets.

What seems to get lost is the human reality: what would happen if we stopped looking only at numbers and instead built systems that were truly inclusive? 

The issue is not neurodiversity itself

The problem is that our societal structures are designed for sameness - for round pegs in round holes. If you happen to be square, triangular or anything else, the system struggles to adapt.

There are just over 9 million school aged children in the UK, with 1.7 million of those having additional educational needs, (and let’s face it the number is likely to be far greater due to those that are waiting for a diagnosis and with those that slip through the gaps completely) so actually we are not talking about adaptations for a small number of children. It’s nearly 2 in 9! 

Inclusivity is changing the mold

When most people think of inclusivity, they imagine making space for those who are “different.” But to me, inclusivity means so much more than that. It is not about simply allowing those who don’t fit the mould to join in.

It is about changing the mold altogether so that everyone is welcome from the start. Inclusivity calls us to action - not just for some children, but for all.


Take my own child. They are wonderfully neurodiverse and, like many children, need adaptations to thrive at school. These are nothing big or bold or disruptive, these adaptations are small and subtle .

Inclusivity shouldn't be a privilege

One of the most helpful supports has been the option to use the school library as a quiet, safe space when the day becomes overwhelming. For them, this space is vital. It helps them manage their energy, regulate their emotions and carry on with the school day.

But that library is not just for them. It also gives space to the child whose parents are divorcing and who needs a moment to breathe. It offers comfort to the child who found a maths test too difficult that morning and simply needs to regroup.

Inclusivity isn’t a privilege for a select few. It is a gift that benefits everyone.

Inclusivity makes a huge difference

I connect strongly with what Lisa Lloyd has called the “SEN-betweener” group. My child attends a mainstream school. To most people, they probably appear just a little sensitive or a bit too chatty. From the outside, their challenges aren’t obvious. But beneath the surface, they are working hard every day to make sense of a world that wasn’t designed with them in mind.

For families like mine, inclusivity isn’t about only going to the trampoline park at quiet times, adapted swings in playgrounds or changing areas that preserve dignity for older children. Those things matter, but inclusivity also means education, understanding and respect.

It means that teachers notice when a child is processing the world differently.

It means every space where children are welcomed also has a quieter area to decompress in.


It means a toilet that doesn't have a hand dryer in - for the first 5 years of life this was by far one of the most stressful things about being out of the house.

It means celebrating each child’s unique way of thinking rather than treating it as a problem to be managed.

It means having the option to go to a club in the summer holidays where you feel understood and safe.

Reasonable sensory adjustments 

Yes, it would be incredible if staff in every shop, cafe, school, airport and hospital could be specially trained, and each environment modified to the individual needs, but really, this isn’t realistic. It would put yet another additional strain on the public purse.

However, supermarkets and cinemas have adopted adaptations for neurodiverse people with some success. Supermarkets have adopted ‘sensory hours’, and cinemas like Odeon have adapted screenings where noise is lowered. Surely we could adopt something similar in other public spaces?

Here are some reasonable modifications I think these spaces could provide:

Video walk throughs, maps and floorplans of areas that children may go
, such as a trampoline park, after school clubs, supermarkets, shopping centers etc.

Libraries offering dimmed lighting, or reduced noise levels
. Even something seemingly innocuous like a loudly ticking clock can be really problematic for certain kids.

Welcomes from new teachers if it’s a brand new year at school
, and pre-visits when school is quiet, or video welcomes and walk-throughs of their classrooms etc.

Allowing toilet and movement breaks in school even during class.


Quiet sensory areas in a separate room
, with fidget toys/ wobble cushions, etc.

What if inclusivity was a given?

At 43, I’ve had the privilege of learning who I am.

I know my limits, I know my boundaries, and I have the freedom to make choices accordingly. If I know a party will be too loud or draining, I can simply choose not to go.

Children don’t have that privilege. They are often expected to fit into environments that are noisy, rigid or overwhelming. This expectation leaves families facing stress over things that seem simple to others. Even going for a walk or transitioning to the park can feel like an uphill battle.


But imagine if inclusivity was the norm. Imagine if, seven times out of ten, children like mine could expect their needs to be met outside the home. Think about how different family life could feel, lighter, calmer, more productive, more joyful. That’s the promise of inclusivity. It’s not about lowering standards or creating special treatment. It’s about raising the chances for every child to succeed, whatever their starting point.

Normalising inclusivity

When inclusivity becomes normal, our children will grow up knowing they are valued. They will move into adulthood in a society where people come before budgets. They will not need to fight for small adjustments to be seen and accepted. For families like mine, that change can’t come soon enough.

So when I think about inclusivity, I don’t see it as a buzzword or a political slogan. I see it as a chance to reshape the world for all of us. It is not about giving permission to those who operate differently to join in. It is about opening the door, widening the room and saying: come in, whoever you are. This space is for you.

For more practical tools, the twigged Toolkit for ADHD includes evidence-based strategies for managing anxiety alongside ADHD traits, designed for home and school life. Try the Free Taster now!
gee eltringham

The founder

I started twigged out of both personal urgency and professional insight.
As The Toolkit Therapist and parent to a neurodivergent child, I experienced first hand the overwhelm and isolation families often face after a diagnosis.
Frustrated by the lack of practical, empathetic support, I set out to create what I couldn’t find: simple, evidence-based tools that make everyday life easier.
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